Privacy policy

Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from haskapower.com (the “Site”).
What information do we collect and how do we collect it? “Personal Information” is information that can specifically identify you. Categories of Personal Information we collect include:

• Identity Data, which includes name or other similar identifiers
• Contact Data, which includes address, email address and telephone numbers.
• Financial Data, which includes payment card details.

Additionally, we may also collect certain other types of information that, along with Identity Data, Contact Data, and Financial Data may be considered and specifically named “personal data” in certain jurisdictions, including the European Union (“EU”), such as:

• Transaction Data, which includes details about payments.
• Technical Data, which includes internet protocol (IP) address, your login data.
• Profile Data, which includes your username and password, information about your past purchases, loyalty rewards account information.
• Usage Data, which includes information about how you use our web site and services.
• Marketing and Communications Data, which includes your preferences in receiving marketing materials from us

IF YOU ARE SITUATED IN THE EU, PLEASE SEE THE SECTION “ADDITIONAL EU DISCLOSURES” THAT PERTAIN TO OUR COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL DATA AND ADDITIONAL RIGHTS YOU HAVE UNDER APPLICABLE LAW

Additionally, we may collect information that is not Personal Information (“Non-Personal Information”). We may aggregate Personal Information so that the aggregated information does not personally identify you or anyone else, such as by using Personal Information to calculate the percentage of our customers who live in a particular area. Because Non-Personal Information does not personally identify you, we may collect, use and disclose Non-Personal Information for any purpose permitted by law and subject to the section titled “Additional EU Disclosures”.
In some instances, we may combine Non-Personal Information with Personal Information. If we combine any Non-Personal Information with Personal Information, the combined information will be treated by us as Personal Information.

We use different methods to collect data from and about you including through:

Direct interactions: Generally, we do not collect Personal Information unless you submit that information to us. This includes information you provide when you:

• create an account on our Website;
• subscribe to our publications;
• make a purchase through our Website;
• seek employment with us;
• respond to a survey;
• fill out a form;
• request marketing to be sent to you or give us feedback

Automated technologies or interactions: As you interact with our Website, we may automatically collect Technical Data and Usage Data about your browsing. Some of the ways in which our Website may collect are further described below:

•  “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal account number) email address, and phone number. We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• To personalize your experience (Your information helps us to better respond to
• your individual needs.)
• To improve our Website (We continually strive to improve our Website offerings
• based on the information and feedback we receive from you.)
• To improve customer service (Your information helps us to more effectively
• respond to your customer service requests and support needs.)
• To add you to our mailing lists and we may separately send you emails, including
• promotional emails, related to our respective products
• To operate the Website and provide you with information or services that you
• have requested e.g. a newsletter, bulletins
• To send you information, respond to inquiries, and/or other requests or questions
• To process transactions
• To process subscriptions
• To process and consider Affiliate applications and commission distribution
• To process discount codes
• To process Reward programs
• To process Referral Programs

Sharing you personal Information
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
We share your Personal Information with third parties to help us use your Personal
Information, as described above. For example, we use Shopify to power our online
store--you can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy
We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/
We will not sell your information to any third party not affiliated with us without your
consent except in connection with the sale or merger of our company or the division responsible for such services.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do not track: Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights: If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your
information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
You should be aware that information which you voluntarily include and transmit online in a publicly accessible blog, social network or otherwise online may be viewed and used by others. We are unable to control such uses of your personal information, and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties.

Provision of personal data and failure to provide personal data: Where we need to collect personal data by law, or under the terms of a contract we
have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we will not be able to provide services to you.

Data retention: When you place an order through the Site, we will maintain your Order Information for
our records unless and until you ask us to delete this information.

OPTING OUT
If you do not wish to remain on our database and to receive our personalized mailings (electronic or otherwise) or other communications, please note that you may opt out of our database by using the “Unsubscribe” option at the foot of our email communications, or by sending an email to info@haskapower.com

Changes: We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors: We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age. Our Website, products and services are not intended or designed to attract children under the age of 13 (or such other age as may be restricted under local law) and are all directed to people who are at least 18 years old or older. If we are made aware that we have received such information, or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records. If you are under 13 years old and wish to ask a question or use this Website in any way which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.

Contact us: For more information about our privacy practices, if you have questions, or if you would
like to make a complaint, please contact us by email at info@haskapower.com or by
mail using the details provided below:

Haskapower™

[Re: Privacy Compliance Officer]
132 Maple Grove Avenue, Timberlea NS B3T0C6, Canada